Employee engagement strategies that empower employees and deliver results

Create a connected culture by aligning employee engagement programs

Employee Experience

Top workplaces create a culture where employees are engaged and celebrated. These employers know that creating a complete employee experience—that connects their team members throughout the entire employment journey—improves engagement and business results. It’s simply smart business to take inspiration from new employee trends, like AI in recognition and rewards.

So, how do you align employee needs with engagement programs that actually work together?

Identify key improvement areas and design tailored employee engagement solutions that connect team members to their purpose, to each other and your brand, including your mission and values. These custom-crafted solutions, combined with award-winning recognition technology, create a connected culture. This approach ensures that employees feel secure to do their best work because they’re adequately supported, whether they’re deskless, remote or office based.

Engage, recognize and celebrate in real-time

That’s the power of ITA Group’s employee engagement platform. Team members will appreciate the intuitive user interface, AI-enhanced recognition and rewards, community engagement and convenient mobile app. Leaders will benefit from the quick platform launch, seamless integrations, customizable content and trackable insights. It’s award-winning for a reason.

Solutions that connect the employee experience

Employee recognition

Give your employees around the globe an enterprise-wide, equitable, inclusive recognition platform that leverages AI to improve the quality and impact of recognition. This leads to better morale, employee retention and an increased sense of purpose.

Employee engagement platform

Our turnkey employee engagement platform, powered by Cooleaf, is SaaS-based and can be up and running in a few weeks.

Employer branding and communications

No matter the work location or job function, our employer branding and internal communication strategies use creative, employee-centric methods to emotionally connect employees to your culture and their work.

Employee and corporate events

Design intentional event experiences that encourage employees to connect with each other, emphasize employer brand messages and show why your company is a great place to work.

Learning and development

Give your people the tools to grow and advance their careers. A robust learning and development strategy is an important competitive advantage that fuels your brand’s performance, supports company culture and makes your organization a great place to work.

Safety culture engagement

A behavior-based safety approach prioritizes daily habit change through trainings, challenges and recognition that make it fun and accessible for employees to engage.

Milestone awards

Our milestone recognition and award solutions are perfect for acknowledging high-impact moments in the employee experience and showing that you value employee loyalty, teamwork and growth.

Services that motivate and engage employees 

No two organization’s needs are the same. With a mix of solutions that are connected to your company culture, brand and purpose, you can achieve prioritized outcomes and improve overall employee engagement. 

Consulting and strategy

In-house employee engagement consultants use primary research, behavioral science and decades of segmentation strategy experience to improve culture and employee engagement (e.g., how you should recognize them and the way you should communicate with them).

Technology

ITA Group platform technology is tailored to reduce friction and enable leaders to be more effective. It's powered by intelligence in the flow of work for your people and promotes engagement anytime, anywhere, on any device. AI enhancements support smarter, efficient recognition and engagement.

Analytics and insights

Real-time dashboards and reports help you track program progress, while in-house analysts deliver insights to optimize and prove your program impact using metrics like talent retention, eNPS, CX and organizational performance.

Experiences and events

Gathering employees for a shared experience is one of the most powerful ways to connect your people with your brand and culture. Whether in person, virtual or hybrid, our experienced team helps tap into the power of immersive experiences that motivate and celebrate employees.

Recognition, incentives and awards

Whether you’re looking to show appreciation for your people, motivate a change in behavior or rally your team to accomplish something extraordinary, skilled program designers create a tailored catalog through AI recommendations that align with employee engagement patterns and interests.

Communications

Award-winning experts use a segmented, cross-media approach to reach people where and how it’s most effective, ensuring you grab their attention and connect them to your messages. No matter where they work, no matter what their job is.

We know that this program is having an impact—you see the happiness and the joy it brings to our people. It's making an impact on their lives and on what they believe their purpose is at our organization. We want to be best-in-class and having ITA Group as a partner and our program as a tool is what is going to help us get there.

VP, Human Resources

I adore our partnership—it’s fantastic. You’re never afraid to tell us when there could be a better way of doing something. I don’t have this relationship with other vendors and that’s because I truly believe we’re in this together. You’re the experts and I look to you for help and you never disappoint. You’re the best partner I have.

HR Leader

See how these leading brands strengthened their employee experience

Corporate event series culminates in a star-powered private concert

Flawless event production lead to an anniversary celebration that immersed attendees in the brand’s vision

Employee recognition supports remote worker well-being

Nationally based team builds community within the new recognition platform

The power of channel partner recognition

How a leading automotive brand improved retention using partner and employee recognition

Evolving customer demands inspire an employee culture transformation

One of Australia’s most-loved brands, Australia Post, has played an integral role in the lives of all Australians by providing essential services for 200+ years.

Acing customer experience chemistry to improve satisfaction scores

How a playful approach to immersive training helped one major airline embed customer 
service skills within its front-line workforce and deliver on brand promise.

Employee training motivates sales and service teams to boost customer satisfaction scores

How a segmented employee engagement solution helped a major manufacturer achieve its sales goals and improve overall customer service.

Employee incentive programs that drive global employees to go above and beyond

How a global organization changed their approach to provide meaningful and relevant incentives, recognition, and rewards for all employees.

Immediate adoption of new recognition program generates high engagement

How Breezeline improved the employee experience by infusing employee survey feedback into a new recognition program, which identified the initiatives most important for launch (and future state).

Building a Unified Culture of Recognition After a Strategic Merger

How a leading modular workspace and storage solutions brand focused on core values and employee feedback to provide a stronger global employee experience and recognition program.

Tapping Into Work Realities to Better Motivate & Attract Talent

When a construction management organization needed to align their team members, improve engagement and attract talent, they came to ITA Group for help.

Recognition culture raises employee retention among new hires

Central platform makes on-the-spot appreciation easy

An elite event recognizes employees for outstanding service

How celebrating top performers creates emotional connections and reinforces the importance of customer experience.

Empowering employees around the globe to embrace fresh corporate values

After being acquired by a global parent company, this rapidly growing medical device company was challenged to define the values that made them…them.

Quick and easy pivot from incentive travel to alternate rewards

How offering world-class awards experiences helped a company achieve their incentive travel recognition goals.

How Employee Engagement Helped an Insurance Company Update Their Culture

How one organization used recognition to modernize their culture.

An event goes virtual with live simulcast broadcast

How an in-person event was broadcast live to 130 regional locations

Refreshed Service Awards Strategy Enhances Employee Experience

How Streamlining & Customizing a Service Awards Program Increased Employee Engagement & Organizational Cost Savings

Employee event experience unites and leads to organizational goal achievement

Adding creativity and personalization to an already unique employee event inspired unprecedented teamwork and led our client to reach an aggressive 5-year goal.

How We Helped A Healthcare System Unite 20,000 Employees Under One Brand

In this Employer Branding case study, learn how our healthcare client created passionate employee brand advocates within their own walls.

Aligning & Recognizing Front-Line Employees

How one client created a value-based culture in a healthcare environment.

Delivering a clear, unified message with an immersive employee event

ITA Group’s 3-day sales conference, punctuated by a corporate-wide business meeting and evening event, is an annual event designed to unify and inspire. To educate and engage. And ultimately, to connect team members with specific business objectives for the year ahead.

Hear from our experts

Tim Schieffer

Insights & Strategy Leader

Article

How Strategic HR Leadership Is Evolving

Tanya Fish

Employee Engagement Manager

Article

Experts Discuss The Convergence Of Employee & Customer Experience

Mitch Stearns

Analytics Advisor

Article

Realizing Your Engagement Data Strategy

Benefit from a strategic partnership with ITA Group

No matter the program, no matter your goals, our employee experience experts can custom-craft employee engagement solutions unique to your organization, culture and people.

Ready to connect with our engagement experts?