What We Do

We craft personalized engagement experiences for global brands looking to move their business forward. Connecting people with their passion fosters creativity and innovation. And we believe when that connection is made, the results are amazing.

Explore Our Solutions

Our custom-crafted engagement solutions motivate and inspire your event attendees, employees, channel partners and customers, and connect them to your brand for the long term.

Event Marketing

Design and execute unique live, virtual or hybrid event experiences seamlessly.

Incentive Travel

Transform global travel programs with can’t-do-anywhere-else experiences.

Employee Experience

Create a culture of recognition and celebration to attract and keep top talent.

Channel Partner Solutions

Change the way you reach partners with customized channel partner programs.

Customer Solutions

Foster strong customer relationships and build brand affinity throughout the buying cycle.

Incentives

Reinforce positive behaviors among channel partners, direct sales and support teams.

Market Research

Make critical business decisions with confidence using powerful market insights.

Learning & Development

Elevate business performance by developing highly skilled and highly engaged individuals and teams.

With great dealership involvement, we accomplished several amazing milestones including strong revenue and profitability growth. ITA Group is an important strategic partner and plays a big role in helping us deliver our important marketing efforts.
VP Marketing and Merchandising

We trust ITA Group, because they provide a “wow” experience for our participants along with effective program operation and budget control while ensuring our attendees' safety.
President, PC Brokerage Services

ITA Group has been a tremendous asset to our incentive programs. They provide timely, professional and cutting edge service!
Brant Suddath, Sr. Director – Compensation & HR Operations, The Home Depot

ITA Group operates with such integrity. They made that very clear while going through the initial proposal to transition the program. It was that integrity that helped a great deal in making the final decision to move the program.
Project Manager

This is the most confident I have ever felt about a program. Never any worries or concerns as we always knew it would be taken care of to our satisfaction—and it was always above and beyond service. A pleasure to work with this team.
Amber Creech, Executive Assistant, The Home Depot

We appreciate working with people who are really good at what they do and ITA Group is the best.
Dan Keough, CEO, Holmes Murphy and Associates

ITA Group livens up our ideas with their creative promotion approach. They are understanding of our company's restrictions but maintain a flexible approach. Everyone on the team is professional, forward thinkers, and can keep up with the fast pace.
Assistant Manager, Service Process

A Proven Approach for Creating Lasting Audience Engagement

Our core differentiator is a simple rule we follow: Listen first, talk later. We ask the right questions—some of them tougher than others—to understand what motivates your audience and drives them to your brand. Together, we develop a solution tailored to your organization and desired objectives.

True partnerships are built on shared goals, so as an agile engagement agency, we’re by your side every step of the way, ensuring we stay flexible and proactive while working to exceed your business goals.

We ask questions. Lots of them. And spend time listening, learning and empathizing with your audience to connect them with your brand and organizational purpose.

A combination of your brand’s purpose, human psychology expertise and a purposeful blend of audience motivators helps create unique meaning for your solution.

Built on a foundation of information and understanding, we design and execute a custom solution. All the parts you need and want. None of what you don’t.

You want results. So do we. We’ll watch key performance metrics, recommend optimization strategies and keep you informed along the way.

A Full Suite of Engagement Capabilities

We’re hard-wired for purposeful change using research and strategy to solve your unique business challenges. Our experts work across trades and time zones to bring fresh ideas and meaningful recommendations.

Together, we understand your vision and objectives up front; uncover and analyze intel; design the solution strategy; and determine measures of success. For every solution, we develop unique audience journeys to map exactly how we want attendees to engage with your message before, during and after programs to drive desired behaviors and performance.

With a full suite of interconnected capabilities, we design comprehensive solutions that create the biggest impact for your business, audiences and bottom line.

Communications

Strategic development direction
Communications campaigns
Audience segmentation
Signage planning
Attendee registration and personalized agenda building
Brand development
Copywriting
Design
Marketing automation
Video direction, production and editing

Technology

Platform consolidation
UX design
Reporting
Mobile app development and management
LMS integrations and video portals
Event registration
Online booking
Gamification
Live webcasting and streaming
Polling, chat and Q&A
Augmented and virtual reality

Event Management & Production

Spatial, stage, tradeshow and environmental design
Strategic activations
Management of all types of events
On-site management and staffing
Registration, transportation and housing
Photography
Talent procurement
Content mapping, scriptwriting, speaker coaching
Security and risk management

Awards

In-region shipping
Thousands of culturally relevant, curated awards
Name-brand and branded merchandise
Travel and award experiences
Charitable giving
Event gifting
Event tickets (concerts, sports events & more)
Prepaid cards and cash
Recognition trophies, plaques, crystal awards, etc.

Participant Support

Team members located throughout the world and all are employee-owners
In-language and in-time zone live support via phone, email or online chat
Data reporting on customer service center activities
Immediate resolution with a centralized system

in-language and in-zone customer support

Data Management & Visualization

Interactive, embedded dashboards
Data architecture and management
PCI-DSS and GDPR Compliance
Penetration and vulnerability testing
Data backups, disaster recovery and sanitization
Web, software and system development

interactive, embedded dashboards report real-time data

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