Insights | ITA Group

Article

How to Prevent Employee Ghosting With Strategic Onboarding

How to Prevent Employee Ghosting With Strategic Onboarding

Ghosting is becoming unfortunately common in today’s world and many do not realize just how damaging it can be to their reputation. Communication styles have changed, with rules of yesteryear often left behind. Luckily, by making your onboarding process more strategic and effective, you can prevent them from ghosting you.

SlideShare

4 Ways to Better Enable Channel Partners and Drive Engagement

4 Ways to Better Enable Channel Partners and Drive Engagement

Your business is challenging—especially when it comes to enabling and engaging your valued channel partners. But there are ways to overcome the challenges. To connect with your partners in more meaningful, more profitable ways. And to ultimately transform them into all-out advocates of your business.

Article

8 Great Ideas to Make Your Events Socially Shareable

8 Great Ideas to Make Your Events Socially Shareable

Whether you’re trying to create a stunning conference, gala or pop-up event, in today’s social world you should also include the sharable factor in your planning. Here are eight ideas to make your event truly memorable and encourage your attendees to get sharing.

Article

Drive Customer Value and Retail Sales With Incentive Programs

Drive Customer Value and Retail Sales With Incentive Programs

It's no secret that retail has changed—and will continue to change. Retail sales incentives are quickly becoming a necessity to create brand advocates that can deliver on brand promises. Here are several ways retailers can use incentives to drive sales.

Article

How Your Company Can Make Performance Recognition Work

How Your Company Can Make Performance Recognition Work

When you inspire participants to reach for next year’s ambitious goal—while staying motivated and engaged—you build powerful performance recognition. To get the most from your program, celebration can’t be overlooked. Honoring and rewarding your people for a job well done is a must.

Article

6 Engagement Strategies to Help Improve Your Call Center Culture

6 Engagement Strategies to Help Improve Your Call Center Culture

Let’s look at ways to minimize the cost of disengagement while creating a great place to work for your call center reps with these six engagement recommendations.

Article

Why Community Involvement and Volunteering Make Better Employees

Why Community Involvement and Volunteering Make Better Employees

People make up your workplace, and the world around your workplace as well. Your team members are inexorably linked to the community around them. As employers, embracing that fact can help bolster a positive, thriving environment at work.

Article

Recognizing a Strong Cause Marketing Campaign

Recognizing a Strong Cause Marketing Campaign

A cause marketing campaign requires careful thought and smart strategy. Here are some things to keep in mind when planning a cause marketing campaign as well as examples of brands who've implemented great cause marketing campaigns using strategic, experiential events.

Article

The Head, Heart, Gut (and Wallet) Check: Whole Body Wellbeing Ideas You Should Try

The Head, Heart, Gut (and Wallet) Check: Whole Body Wellbeing Ideas You Should Try

Listen to your heart. What does your gut say? Let’s put our heads together. Vote with your wallet. There are countless common phrases all about making decisions, but these can also invite stress into our lives. As Employee Wellbeing Month continues, here are some common concerns that plague our “brains” and what you can do to help.

Article

Creative Ways to Make the Event Experience Memorable

Creative Ways to Make the Event Experience Memorable

Audience engagement is key to the success of any event, and ensuring your people can connect with you on a personal level will help maximize your investment.

Article

Finding Balance: Wellbeing Tips Through Every Stage of Life

Finding Balance: Wellbeing Tips Through Every Stage of Life

The stage of life you’re in can have a huge impact on how you’re able to care for yourself. As we continue through Employee Wellbeing Month, we asked some of our ITA Group Team Members how they take time out of their day for self-care and personal wellbeing.

Article

Answering the Call: Engaging Your Call Center Reps

Answering the Call: Engaging Your Call Center Reps

How do you motivate, engage, reward and retain your call center reps so that they in-turn enjoy their work, embrace a positive company culture and provide excellent care to your customers? Here are ideas you can use to engage them.

Article

Burning At Both Ends: Employee Burnout Warning Signs (and How to Avoid Them)

Burning At Both Ends: Employee Burnout Warning Signs (and How to Avoid Them)

Recognizing when employees are starting to experience burnout is one thing; addressing the issue is a whole other beast. Check out these strategies organizations can use to help avoid employee burnout.

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30 Unique Ways to Celebrate Employee Wellbeing Month

30 Unique Ways to Celebrate Employee Wellbeing Month

June is Employee Wellbeing Month! Here’s a calendar of ideas to promote employee wellbeing—see how many ways you can celebrate Employee Wellbeing Month this year.

Article

5 Takeaways From WorldatWork Total Rewards 2018

5 Takeaways From WorldatWork Total Rewards 2018

If you were in Dallas for WorldatWork's Total Rewards conference, you know it lived up to the hype! Not only was it a really good time, it was equally enlightening and inspiring. But that’s just scratching the surface. For more specific employee experience insights, check out our top takeaways.