Insights | ITA Group

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Holiday Party Planning: Create Spaces for Every Type of Personality

Holiday Party Planning: Create Spaces for Every Type of Personality

The holiday season is a great time to bring people together and celebrate with a little fun and frivolity. But is everyone having a great time? Here are some of the event spaces we’ve created to resonate with attendees—from those craving the spotlight to the wistful wallflower.

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Improve Retention and Engagement by Enhancing the Employee Experience

Improve Retention and Engagement by Enhancing the Employee Experience

It’s no secret that optimizing customer experiences can generate loyalty and increase sales. Research evidence now shows the same goes for the employee experience. Organizations that are focusing on their employee experience are seeing impressive results in terms of retention, revenue and profitability. So what does it look like, and how you can do it, too?

Article

7 Steps to Hosting a Successful User Conference

7 Steps to Hosting a Successful User Conference

User conferences are an ideal way to build personal, meaningful connections that drive business forward. If you’re planning on diving in to the world of user conferences, here are some things to keep in mind to make it a success.

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Our Top 7 Takeaways from Gartner ReimagineHR 2018

Our Top 7 Takeaways from Gartner ReimagineHR 2018

The theme of Gartner ReImagineHR 2018 was HR digitization. But that cannot happen unless people are engaged. CEOs and CHROs alike noted employee experience as one of their top five priorities around talent in the coming year, according to Gartner research. Here’s a list of seven key takeaways from Gartner ReimagineHR 2018 that can be applied today.

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Advice I’ll Never Forget: Words of Wisdom From Our Executives

Advice I’ll Never Forget: Words of Wisdom From Our Executives

We asked some ITA Group executive leaders about memorable advice they received early in life and how it taught them to connect with the people around them. Here's what they had to say.

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7 Questions to Address That Will Up Your Customer Loyalty Game

7 Questions to Address That Will Up Your Customer Loyalty Game

By addressing these questions, you can implement a customer loyalty strategy that will keep customers happy and coming back for more, and happy to share their good experience with friends, family and peers.

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Holiday Gift Guide 2018: Top Award Trends This Season

Holiday Gift Guide 2018: Top Award Trends This Season

As we approach the holiday season, it becomes time for leaders to think back on the year of success your organization has enjoyed—thanks in part to the hard work your people have put in. Get some ideas for showing your appreciation with the following top award trends this season.

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Spreading Cheer: The Motivating Power of Goodwill

Spreading Cheer: The Motivating Power of Goodwill

When a whole workforce practices goodwill, it boosts everyone’s spirits, energy level and overall morale. The reciprocity of trust and goodwill creates an environment for team members to excel. Learn how to inspire goodwill in your organization.

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Rethink and Renew Your Employee Years of Service Award Program

Rethink and Renew Your Employee Years of Service Award Program

Whether you're implementing an employee service award program for the first time or your company has had one in place for years, these guidelines offer new ideas for keeping your program fresh and engaging.

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Courting Your Clients: Building a Trusted Sales Relationship

Courting Your Clients: Building a Trusted Sales Relationship

The best relationships are built on trust. A great salesperson understands boundaries around what their product or service can provide to a prospective client, accentuates the positives and, in doing so, forges a trusting relationship with their prospect. Learn how to build those long-term connections.

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Measuring Employee Engagement Programs to Prove ROI

Measuring Employee Engagement Programs to Prove ROI

Your employee engagement program can only be optimized—and the ultimate benefits can only be reached—if you’re measuring it along the way. Here's how to measure employee engagement program metrics effectively.

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Spreading the Word With Internal Communications

Spreading the Word With Internal Communications

Providing the whole of your organization with an effective plan for communicating with one another is a key business function that will inspire and align everyone. Is your internal communication delivering?

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Stop Just Trading Business Cards: Develop Real Tradeshow Connections

Stop Just Trading Business Cards: Develop Real Tradeshow Connections

Tradeshows present the unique opportunity to build face-to-face connections, drawing from a targeted audience of decision makers and professionals within your industry. When you are exhibiting at a tradeshow, here are seven things you can do to yield the connections you want.

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Finding Your Leadership Style: Transformational, Transactional or Laissez-Faire

Finding Your Leadership Style: Transformational, Transactional or Laissez-Faire

There are as many approaches to leadership as there are leaders. Building awareness of frameworks and styles can help you develop your approach and be a more effective leader. Take a look at these three leadership styles and reflect on which might best describe you.

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Squad Goals: A Leader’s Guide to Employee Goal-Setting

Squad Goals: A Leader’s Guide to Employee Goal-Setting

Like any well-planned organizational strategy, goal-setting is an important activity that takes time and strategy for desired results. While leadership is responsible for setting goals, the entire organization is responsible for carrying them out diligently. Here are a few ways to establish open and honest communication about setting goals with your employees.