find something...
Region
United States
Australia
Europe
ITA Group. Link to homepage
What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

Explore our solutions
Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Event production
Event content & creative strategy
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

Learn more
Incentive Travel
Incentive Travel
Expertise
Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

Learn more
Employee Experience
Employee Experience
Expertise
Recognition
Rewards
Platform
Surveys
Learning
Celebrations
Service awards
Safety culture engagement
Employee Experience FAQs

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results

Learn more
Customer Solutions
Customer Solutions
Expertise
Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

Learn more
Incentives
Incentives
Expertise
Channel loyalty programs
Contractor loyalty
Incentive programs
Referral partner programs
Brand standards
Incentive platform
Partner rewards
Incentive claims management
Incentives FAQs

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

Learn more
Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

Learn more
Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

Learn more
Learn more about what we do
Our Work
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Solutions
Customer Solutions
Incentives
Industry
Automotive
Distribution
Financial
Healthcare
Insurance
Manufacturing
Retail
Security
Shipping
Technology
Telecom
Wholesale
View all client stories
What's New
Successful pharma meeting management becomes a global brand standard
Evolving for excellence: Redesigning a channel incentive program for maximum dis…
Incentive travel delivers purposeful brand experience
Targeted dealer incentive program activates sales reps and boosts performance
Insights
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Engagement
Customer Engagement
Incentives
Content Type
Articles
Ebooks & Guides
White Papers & Research
Tools & Infographics
Podcasts
Videos & Webinars
Collections & Magazines
View all Insights
What's New
How gamification unlocks new levels of channel partner loyalty
[Love your people podcast] Practical empathy at scale
How to build a recognition program that actually drives retention
What effective customer loyalty management really requires today

Podcast

[Love your people podcast] Mercedes-Benz’s workforce transformation: Reshape. Reskill. Recharge.

In this episode of the Love your people podecast, CHRO Lars N. Minns of Mercedes-Benz USA explores how HR is helping drive the workforce transformation in the auto industry.

Watch now
About Us
About us
Careers and Culture
Serving Our Community
Global Capabilities
News
Learn more about us

News

We're a Great Place to Work

ITA Group, Inc. is happy to announce ITA Group, CMB and NKD have all earned 2025 Great Place to Work certifications.

See why we're a great place to work
Contact
Search Our Site...
HomeWhat We DoIncentives

Incentive solutions that deliver ROI

The new standard for partner loyalty, sales growth and stronger performance

Get a platform demo Explore capabilities
Incentives
  • Incentives
    • Channel loyalty programs
    • Contractor loyalty
    • Incentive programs
    • Referral partner programs
    • Brand standards
    • Incentive platform
    • Partner rewards
    • Incentive claims management
    • Incentives FAQs
  • Incentives Stories
  • Incentives Insights
Talk to an expert

ITA Group’s incentive solutions connect you with the people who influence your business—from partners and sales to service and support. Rewarding the right behaviors with data-driven strategies means more revenue, long-lasting relationships and increased growth across every channel.

Program types

Incentive programs tailored to your goals 

Whether you want to build partner loyalty, increase contractor purchases, boost sales, encourage referrals or maintain brand standards, our incentive solutions fit your specific needs.  You’ll build lasting relationships and keep your customers coming back. 

Channel loyalty

Loyalty isn’t just earned, it’s nurtured. Our programs help you become the brand partners choose first, again and again. Whether it’s a dealer, distributor, reseller or independent sales rep, those lasting relationships increase revenue.  

  • User-friendly platform highlights the most important information for admins and participants  
  • Segmented partner journeys and incentives personalize the experience  
  • Data insights help you act with confidence 
  • Personalized rewards, gamification and targeted communications engage partners   
  • Claims automation offers an effortless submission experience 
  • Learning and enablement empowers partners with knowledge, skills and support 
Transform channel loyalty
Contractor loyalty

Contractor loyalty programs that focus on growth, not just rewarding for every dollar spent, results in more sales growth and customer retention. We help you build programs that address contractors’ wants and needs to help them make better purchasing decisions.  

  • Accessible and user-friendly platform 
  • Compelling rewards (link to new Incentives/rewards) 
  • Custom program branding and communications 
  • On-demand reports and interactive dashboards 
  • Participant and admin support 
Strengthen contractor relationships
Incentives

Flexible programs and rule structures reward behaviors that matter, from closing deals to delivering standout service. 

  • Sales incentives
  • Service and support incentives
  • Points-based incentive programs
  • Customer loyalty
  • Incentive travel
  • Employee rewards and recognition

Proven strategies motivate the people who influence performance—whether they’re selling, supporting or shaping the customer experience. 

  • SPIFs, bonuses and fast starts 
  • Segmentation 
  • Gamification and leaderboards 
  • Training and certification (link to new Incentives/training-enablement) 
  • Must-have rewards (link to new Incentives/rewards) 
  • Compelling program communications 
  • Participation and performance metrics
Drive behavior change
Referral programs

Referrals are built on trust. Here, it’s easy for partners to share what they love and get rewarded for it. Intuitive tools and seamless integrations create a referral workflow that feels effortless.  

  • Streamlined referral management 
  • Performance tracking 
  • User-friendly admin experience 
  • Tailored earning structures 
  • Segmented communications 
  • Personalized rewards
Simplify referrals & boost sales
Brand standards and compliance

Every program reflects your brand at each incentive touchpoint. Partners experience your values clearly and consistently, while remaining compliant. 

  • Platform to track eligibility, submissions and progress 
  • Rule structure guidance 
  • Dashboards with real-time reporting tailored to your KPIs 
  • Program communications 
Create consistent brand experiences

Our clients

Ecolab logo
Humana logo
Snap-on logo
Diversey logo
Siemens logo
Incentive awards and communications
safety standards incentives
contractor loyalty incentive programs
incentive programs to promote loyalty
Client stories

Unlocking performance and lasting loyalty through incentive programs

An upgraded incentive program included gamification to improve retention, customer scores and training
Read the story

258% increase in engagement over 5 years

Read the story
A new referral program generated market share and produced higher monthly recurring revenue
Read the story

11:1 lifetime ROI

Read the story
Personalized goals and rewards fuel 10+ years of market‑leading contractor loyalty
Read the story

187% greater purchases by targeted vs. nontargeted audiences

Read the story
View all Incentives Client Stories
Incentive platform

Incentive technology powers performance

Behind every great incentive program is a platform that makes it run smoothly. We built ours so you can launch fast, scale easily and stay focused on what matters: performance.

  • Configurable program setup 
  • Branded to your unique identity, business objectives and partner needs 
  • Flexible and personalized promotions 
  • Real-time performance tracking 
  • Scalable reward fulfillment 
  • Automated claims processing 
  • AI to enhance—not replace—human expertise
See more of the incentive platform

Client support that scales with you

You’re expected to show results—fast. But reaching sales goals and keeping partners engaged takes more than a platform.  

We’re your partner in performance. From strategy to execution, we build programs that work today and evolve with your business tomorrow.  

Strategy and consulting

Our experts use data, research and proven strategies to design incentives that motivate the right behaviors and deliver measurable ROI. 

  • Research and assessments 
  • Program analysis and audience insights 
  • Program strategy and design
Program management and administration

Our team works alongside yours to design, launch, manage and optimize incentive programs.  

  • Onboarding 
  • Day-to-day operations 
  • Program execution 
  • Training 
  • Ongoing optimization 
Data and insights

Real-time and historical data answer your most pressing questions. We recommend how to improve your incentive program performance, prove worth, drive business growth and make more confident business decisions. 

  • Predictive modeling and scorecards 
  • Partner personas and segmentation 
  • Dashboards and data visualization 
  • Surveys and focus groups 
Rewards

Diverse, meaningful rewards are tangible signs of how much you value hard work.  

  • Merchandise 
  • Gift cards 
  • Individual travel 
  • Direct deposit 
  • Reloadable cash cards 
Marketing and program communications

A marketing strategy that’s customized for every stage of the participant journey increases program enrollment, adoption and performance. 

  • Program brand identity 
  • Persona-based messaging and segmentation 
  • Campaign development and execution 
  • Marketing automation 
  • UX research 
  • ADA compliance 
Enablement and learning

Custom training programs improve loyalty, retention and alignment. 

  • Sales and product training 
  • Leadership development 
  • Culture and team alignment
Learn more

Schedule a demo

Get the incentive program results you want with data-driven strategies that motivate every audience and maximize ROI.

Schedule
  • What We Do
  • Event Marketing
  • Incentive Travel
  • Employee Experience
  • Customer Solutions
  • Incentives
  • Market Research
  • Learning & Development
  • Our Work
  • Insights
  • Event Marketing
  • Incentive Travel
  • Employee Experience
  • Channel Partner Engagement
  • Customer Engagement
  • Incentives
  • About Us
  • Careers and Culture
  • Serving Our Community
  • Global Capabilities
  • News
  • Contact Us
Follow Us Facebook
Instagram
Linked In

© 2026 ITA Group | Privacy Policy | Data Security & Compliance