Compared to traditional claims processing, a fully managed AI claims processing and management solution is easier for participants and less work for admins. It’s a win-win. Plus, our industry-leading scanning and validation capabilities reduce up to 75% of claims-processing costs.
Our simple claims submission process can be used alongside any incentive and engagement platform. Here’s how it works:
Increase participation and lower complaints in your claims programs by getting rid of forms in favor of a simple photo submission or direct feed from distributors and wholesalers.
Significantly lower claims program admin costs by shifting from software and human-driven programs to automation paired with AI and Machine Learning. Submissions capture all receipt data and invoices (no added charges by inputs or line items). Up to 100% can be validated based on your requirements.
Avoid overpayments and fraud attempts by validating 100% of your submissions (affordably) through AI-driven data capture, duplicate checking across submission types, and leveraging human interventions only for things our machine flags as questionable based on your customized business rules.
Put the data you are paying for to better use. Our analysts will help you learn more about your customers; segment and target your channel for more optimized promotions (by geography, seasonality, product lines, etc.) and have peace of mind knowing that someone is always looking at it.
Step into the future by accepting receipt and invoice data from anywhere. To help you get the most data possible, we can accept: photo uploads; manual submissions (mailed); bulk uploads; integrations to your distributors, wholesalers, ecommerce tools, and ERP or product management systems.
Lower your administrative burden by trusting our day-to-day in-house management of: claims management (submission, validation, processing); claims reward fulfillment (cash, gift cards, points, merchandise, travel); claims portal and engagement platform; program communication; data analysis.
our claims processing and management overview
Image-only uploads make the claim process more efficient and faster.
ITA Group received a 2023 Prometheus Award for Creative Technology Solution of the Year for our innovative AI-powered channel sales claims product. The solution automates the claims process, eliminates the need for manual entry, significantly reduces the administrative burden for businesses and lowers costs.
"This award is yet another example of why ITA Group continues to be an industry leader by investing in innovation and providing game-changing solutions for their clients."
—Brian Waller, Technology Association of Iowa President