Global expertise, local impact 

With offices and partners around the globe, we support over 1 million participants each year, in 120+ countries, for leading brands on the Global 2000 and Fortune 500 lists. Through events, incentives, loyalty, research and learning, our custom solutions solve any business challenge you have. No matter the complexity. 

Locations around the world

With headquarters on four continents, our 1,000+ experts serve our clients with in-region and in-time zone support.

map with ITA Group global locations

Our work

With 600+ programs operated on average each year, it’s safe to say we’ve been nearly everywhere in the world. See how our clients shine when they partner with us. 

A customer loyalty program replatform drove engagement and loyalty

The world’s largest independent petroleum refiner and distributor of transportation fuels wanted to earn more UK market share. The solution? Improve the customer loyalty experience.

Ecolab’s global employee incentive program sparked motivation

The world’s largest independent petroleum refiner and distributor of transportation fuels wanted to earn more UK market share. The solution? Improve the customer loyalty experience.

A revamped channel incentive program generated enthusiasm

A Fortune 500 manufacturer needed to reimagine its well-established incentive program to remain a favorite among channel partners. Overhauling the program brought much-needed enthusiasm and competition among participants.

15 years of elevated incentive travel programs

This aftermarket parts distributor takes its independent retail store owners around the globe with exclusive on-site experiences that connect back to the brand.

Designing an integrated customer loyalty program

This UK retailer’s loyal fan base was becoming, well, not so loyal. Leaders needed a partner to revamp the program to increase member spend.

A strategic employee recognition program united team members

A global pet retailer struggled to connect its team members to a shared purpose and vision. The new recognition program created substantial results in just three months.

T-Mobile generated sales leads with unexpected experiential event

Generating serious sales leads with an unexpected experiential event

Global capabilities 

With a strong global presence and knack for understanding local cultures and markets, our worldwide network of offices and partners customize solutions that resonate with your diverse audiences. A localized approach communicates your message clearly, forging meaningful connections between your brand and your target audience to get the results you’re after.

Program support

  • Programs operated in 120+ countries
  • Award fulfillment in 95+ countries
  • Award offerings personalized to participants’ location
  • 4,000+ events executed around the world in the last 10 years
  • Localization, such as language, imagery, colors, unit conversations, currency, legal regulations, technology standards
  • Custom analysis based on location and organizational needs
  • In-time-zone support around the world during region-specific business hours

Data privacy

  • Informed on privacy regulations including the EU's General Data Protection Regulation (GDPR) as well as requirements/restrictions on where to host client/participant data (physical and electronic) 
  • Continuous monitoring of AI regulations and restrictions
  • Compliant with privacy and security frameworks including SOC2 and PCI-DSS 

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