Channel sales claims management

Verify claims. Deny fraud.

Incentives

Our AI-powered claims solution makes it easy for partners to submit and fast for you to verify.

Protecting your bottom line

Partner and admin experience

A better incentive claims process

Flexible claims support

We manage as much or as little as you need, so you can stay focused on strategic initiatives. 

  • Submissions, validation and processing 
  • Fraud mitigation and audit management 
  • Claims portal and engagement platform
  • Payment administration 
  • Reward fulfilment (cash, gift cards, points, merchandise, travel)
  • Translation services, including claim form localization 
  • Customer service  
  • Ongoing optimization

Easy submissions

Partners submit in a way that works for them, wherever they’re located. You get complete data in one clean submission.

  • Photo uploads 
  • Form uploads
  • Bulk uploads 
  • Integrations to your distributors, wholesalers, e-commerce tools and ERP or product management systems 
  • Manual submissions (mailed)

Cost savings

Our automated system reduces admin overhead and eliminates line-item charges. You’ll save up to 75% compared to traditional claims processing. Plus, we can forecast claim volumes based on historical data so you can proactively plan.

One client saved $3M in fraud alone.

Data analysis

Our analysts help you learn more about your customers, and segment and target your channel to improve promotions, target smarter (geography, seasonality, product, etc.) and grow partner engagement.

Claims submission process

Easily capture, extract and validate data

Award-winning innovation

Our claims solution earned the 2023 Prometheus Award for Creative Technology Solution of the Year from the Technology Association of Iowa. It’s proof that our technology is industry-leading.

"This award is yet another example of why ITA Group continues to be an industry leader by investing in innovation and providing game-changing solutions for their clients."

—Brian Waller, Technology Association of Iowa President

Incentive program fraud protection

We validate every claim with precision. Our system flags duplicates and detects fraud before it becomes a problem, so you avoid overpayments and protect your budget.

Accurate verification
Every submission is checked against your rules and requirements. Whether it’s receipts, invoices or distributor feeds, we ensure accuracy and compliance without slowing down the process.
Machine learning models
Our automated systems use smart AI and machine learning, resulting in fewer errors, less overhead and more time back in your day. Manual reviews ensure data quality, making the perfect balance of speed and scrutiny.
Risk profiling and trend detection
We analyze millions of transactions to identify patterns, flag anomalies and stay ahead of fraud attempts. You’ll benefit from ongoing insights that help you refine your program and reduce exposure.

Simplify your channel claims management process

Best practices and practical steps highlight how to transform the partner claims experience.

Client support that scales with you

You’re expected to show results—fast. But reaching sales goals and keeping partners engaged takes more than a platform.  

We’re your partner in performance. From strategy to execution, we build programs that work today and evolve with your business tomorrow.  

Strategy and consulting

Our experts use data, research and proven strategies to design incentives that motivate the right behaviors and deliver measurable ROI. 

  • Research and assessments 
  • Program analysis and audience insights 
  • Program strategy and design
Program management and administration

Our team works alongside yours to design, launch, manage and optimize incentive programs.  

  • Onboarding 
  • Day-to-day operations 
  • Program execution 
  • Training 
  • Ongoing optimization 
Data and insights

Real-time and historical data answer your most pressing questions. We recommend how to improve your incentive program performance, prove worth, drive business growth and make more confident business decisions. 

  • Predictive modeling and scorecards 
  • Partner personas and segmentation 
  • Dashboards and data visualization 
  • Surveys and focus groups 
Rewards

Diverse, meaningful rewards are tangible signs of how much you value hard work.  

  • Merchandise 
  • Gift cards 
  • Individual travel 
  • Direct deposit 
  • Reloadable cash cards 
Marketing and program communications

A marketing strategy that’s customized for every stage of the participant journey increases program enrollment, adoption and performance. 

  • Program brand identity 
  • Persona-based messaging and segmentation 
  • Campaign development and execution 
  • Marketing automation 
  • UX research 
  • ADA compliance 
Enablement and learning

Custom training programs improve loyalty, retention and alignment. 

  • Sales and product training 
  • Leadership development 
  • Culture and team alignment

Protect and simplify claims

Let’s talk about how our claims can reduce risk, cut costs and deliver a better partner experience.