Insights

ITA Group Insights take a deep dive in topics surrounding events, incentives and recognition. Learn how to take care of your employees so they will take care of you.
Content type
Content type
Article / 5 min. read

5 Key Challenges to Unlocking Improved Customer Lifetime Value

Customer Loyalty, Channel Marketing
Article / 5 min read

6 Considerations When Deciding Between a Loyalty Program vs. Incentive Program

Customer Loyalty, Channel Marketing
Article / 20 min. listen

[Audio Insight] Why Channel Partner Experience Matters & Where to Start

Channel Marketing, Customer Loyalty
Article / 5 min. read

Why Should Brands Care About Customer Habits?

Customer Loyalty
Article / 6 min. read

Have You Started Planning Your 2022 Customer Experience Initiatives?

Customer Loyalty, Employee Engagement
Article / 7 min. read

Experts Discuss the Convergence of Employee & Customer Experience

Employee Engagement, Customer Loyalty
Article / 6 min. read

6 Tactics to Kickstart B2B Customer Loyalty Marketing

Channel Marketing, Customer Loyalty
Assessment

Assess Your Channel Partner Program

Channel Marketing, Customer Loyalty
Article / 3 min. read

Assembling Your Retention Channel Program

Channel Marketing, Customer Loyalty
Article / 4 min. read

Focus Incentives on Rewarding Channel Behavior, Not Sales

Channel Marketing, Customer Loyalty
Article / 5 min. read

12 Steps to Revive Customer Service Incentives

Channel Marketing, Customer Loyalty, Employee Engagement, Motivation & Leadership