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What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

Explore our solutions
Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Event production
Event content & creative strategy
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

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Incentive Travel
Incentive Travel
Expertise
Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

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Employee Experience
Employee Experience
Expertise
Employee recognition
Employee engagement platform
Employer branding and communications
Employee and corporate events
Learning and development
Safety culture engagement 
Milestone awards

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results

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Channel Partner Solutions
Channel Partner Solutions
Expertise
Channel strategy and consulting
Channel data and partner insights
Channel partner incentive platforms
Channel partner marketing and automation tools
Channel sales claims management

Channel Partner Solutions

Personalized channel partner solutions that drive loyalty, revenue and service

Solve critical objectives and increase engagement, sales, support and customer experience

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Customer Solutions
Customer Solutions
Expertise
Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

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Incentives
Incentives
Expertise
Sales incentives
Nonsales incentives
Points-based awards programs
Award fulfillment

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

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Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

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Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

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Our Work
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Event Marketing
Incentive Travel
Employee Experience
Channel Partner Solutions
Customer Solutions
Incentives
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What's New
A global software brand hosts an immersive event experience
Corporate event series culminates in a star-powered private concert
Employee recognition supports remote worker well-being
Sponsorships elevate incentive trip experience
Insights
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Engagement
Customer Engagement
Incentives
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What's New
3 signs it’s time to re-evaluate your dealer incentive program
What’s new in event planning and incentive travel: June/July 2025 issue
10 ways to promote core values in the workplace
4 ways to mitigate risk and protect your corporate event budget

On-demand webinar

Love your people podcast: Building a values-based company culture

Tune into our latest podcast to hear about how Crystal Hanlon’s 30+ year tenure at The Home Depot has shaped her views on culture development and employee engagement–especially for their thousands of retail workers.

Watch now
About Us
About us
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Serving Our Community
Global Capabilities
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News

We're a Great Place to Work

ITA Group, Inc. is happy to announce ITA Group, CMB, Hartmann Studios and NKD have all earned 2024 Great Place to Work certifications.

See why we're a great place to work
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Home

One customer loyalty platform. Every customer touchpoint covered.

Watch how Horizon, the all-in-one loyalty platform from ITA Group, makes customer loyalty smarter, sharper and a lot less work.

Horizon combines personalized experiences, real-time automation and easy-to-access analytics into one accessible platform. No clunky integrations. No guesswork. Just loyalty technology that’s designed to work with you. 
 
Ready to see it in action? Fill out the form below to book your personalized discovery session.

Customer loyalty platform benefits

If you're a marketing leader seeking enhanced customer understanding, a sales team striving for higher conversion rates or simply a business owner longing for loyal brand advocates, Horizon paves your path to success.

  • Create efficient customer engagement processes
  • Use data to help with personalization
  • Increase conversation rates
  • Decrease customer churn
  • Improve customer acquisition and retention 
  • Increase ROI on marketing and sales efforts 
  • Gain deeper customer insights 
  • Personalize customer experience 
  • Drive brand loyalty 

Request a discovery session

Customer loyalty platform features  

The complete video collection highlights the transformative potential of every Horizon component. 

  • Personalized customer loyalty and retention programs    
  • Customer data management   
  • Integrated machine learning
  • Proprietary customer relationship scoring   
  • Near real-time promotion management   
  • Marketing automation  

Loyalty technology backed by customer experience expertise    

Whether you’re already running a customer loyalty program or launching one for the first time, our customer loyalty experts will listen to your challenges and provide insights that help you prioritize. Let us take you on a technology test drive, demonstrating Horizon’s capabilities in depth.    

Schedule now
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