Insights

ITA Group Insights take a deep dive in topics surrounding events, incentives and recognition. Learn how to take care of your employees so they will take care of you.

Insight Topics

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Article / 6 min. read

Maturing Your Voice of Customer (VoC) Program

Customer Loyalty
Article / 5 min. read

Creative Ways to Make the Event Experience Memorable
Event Trends
Article / 5 min. read

Incentive Program Ideas for Insurance CSRs
Channel Marketing, Customer Loyalty
Article / 9 min. read

The Most Effective Employee Retention Strategies You’re Probably Not Doing
Employee Engagement, Motivation & Leadership
Article / 10 min. read

Tips to Consider Before Leveraging Customer Data for a Targeted Customer Strategy
Channel Marketing, Customer Loyalty
Article / 4 min. read

Measuring Event Success? Ask Yourself These 5 Questions
Event Trends
Article / 4 min. read

Focus Incentives on Rewarding Channel Behavior, Not Sales
Channel Marketing, Customer Loyalty
Article / 6 min. read

How to Succeed With Your Employee Engagement Program Rollout

Employee Engagement, Motivation & Leadership
Article / 5 min. read

Rebate Strategy Design: The Basics & Best Practices
Customer Loyalty
Article / 8 min. read

One-On-One With ITA Group’s Event Technologist Katie Young
Event Trends
White Paper

8 Ways to Increase Customer Lifetime Value
Customer Loyalty
Article / 5 min. read

Industry Outlook – The Evolving Impact to Channel & Incentive Programs
Channel Marketing
Article / 6 min. read

4 Examples of How to Prove the ROI of Recognition
Employee Engagement, Motivation & Leadership
Article / 4 min. read

Collect Customer Data With a Robust Rebate Technology Platform
Customer Loyalty