Integrated pharma event management and planning creates Congress ease

A main ECFS sponsor needed support for its Congress presence, including planning, operations and reporting.

The main sponsor of the 47th European Cystic Fibrosis Congress in Glasgow, Scotland, sought pharma event management support to stay consistent across European leadership groups. The large-scale healthcare event involved multiple meeting types, regional and country dinners, plus lounge operations. ITA Group established a dedicated Congress office to run seamless on-site operations, while adapting to evolving requirements.

EAU pharma event tradeshow floor and attendees

Comprehensive pharma program operations

Our team delivered full logistics support for the sponsor’s ECFS Congress involvement, including:

  • Managing accommodation and Cvent‑based registration for 120 internal attendees
  • Two 700‑person symposia
  • An Investigators’ meeting and kickoff meeting
  • 17 HCP sessions
  • Multiple regional and country dinners
  • 3 country lounges for Austria, Switzerland and the Nordics

Collaborative partnerships 

Building relationships with the Professional Conference Organizer (PCO) led to the sponsor’s seamless integration into the overall Congress program.

  • Worked closely with the PCO and Housing Bureau to source accommodation and manage early registrations.
  • Coordinated with the PCO and Medical Communications team to manage the symposia, including lunch bag sourcing and detailed attendee flow planning. 

Full-service sourcing 

Designing purpose-driven dinner experiences strengthened HCP engagement.  

  • Conducted site inspections to identify and secure all required meeting space 
  • Sourced restaurants, conducted pre‑visits and provided on-site support for regional and country HCP dinners 

Post-event reporting  

Budget transparency and strategic guidance balanced attendee experience, compliance requirements and financial stewardship. Our pharma experts completed a full financial reconciliation and detailed post‑event reporting for all HCPs.