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Retention Channels: The New Customer Journey Never Ends

Even for organizations who haven’t shifted to recurring revenue, there are entire markets who compete on their ability to provide superior service as a means to keep their customers. So it shouldn’t be any wonder how much is going on behind the scenes of a retention effort and an entire channel supporting your success with it.
Download the white paper for critical retention channel information, including:
  • Who makes up your retention channel
  • 6 things to identify and understand as you dig into the retention channel of your ecosystem
  • 4 categories of future retention channel programs

Crack the code on retention channel programs by aligning your partners and needs to a customer’s lifecycle after they’ve purchased.