Even for organizations who haven’t shifted to recurring revenue, there are entire markets who compete on their ability to provide superior service as a means to keep their customers. So it shouldn’t be any wonder how much is going on behind the scenes of a retention effort and an entire channel supporting your success with it.
Download the white paper for critical retention channel information, including:
- Who makes up your retention channel
- 6 things to identify and understand as you dig into the retention channel of your ecosystem
- 4 categories of future retention channel programs