Fly confidently with concierge air travel

Attendees like the power of choice, especially when selecting flights. Our proprietary online booking tool allows just that by fully integrating flight selection into the event registration process. The technology makes it easy for attendees to choose preferred flights, and gives experienced agents the ability to curate options to share with attendees. All the while, behind-the-scenes booking parameters keep you in control.

Incentive Travel

Upgrade your group travel flight management experience 

Take flight with superior support

Travel easy knowing our dedicated team is ready to field questions and solve for any surprises. From registration to return, in-house experts are by your side. Let ITA Group take care of the logistics so attendees’ biggest concern becomes which in-flight entertainment option to choose. 

Our air management support is scalable to support every type of event. We’ve supported exclusive board meetings, a 10,000-person event that drew travellers from around the world and everything in between. 

Premier-service concierge air

Our team does everything in their power to facilitate a smooth flight. 

  • Manage arrival/departure timing guidelines
  • Secure the best airfare pricing
  • Monitor flights for your group's day-of travel
  • Offer 24/7 access for urgent travel day needs 
  • Translate communications, as needed 
ITA Group online air travel booking tool on laptop

 

Seamless online booking 

24/7 flight selection and fully supported services set the tone for a successful trip for attendees.

  • Choose own flight and seat
  • Access multiple guest options
  • Take advantage of “group-within-a-group” capabilities 
  • Integrate flight and registration information 

 

Overall air management

Our automated systems provide immediate updates in the event of change no matter where attendees are in the process and anywhere they are on the planet. 

  • Pre/post-extension management
  • Real-time reporting
  • Arrival/departure manifest management 
  • Budget management
  • Flight arrival/departure synced with group hotel arrangements

 

Expertise and reassurance

The in-house air team has an average of 27 years of experience in booking incentive travel. 

  • Live agent assistance available for booking or making changes
  • Price analysis and destination recommendations
  • Flight monitoring and stranded traveller assistance
  • Crisis management

 

In-policy fares with competitive pricing

Continuously monitoring and adjusting options help keep ticket prices in check. 

  • Multiple payment options: master billed, partial pay or full self-pay
  • Airfares automatically calculated from the best fares in current market
  • Negotiated airfares and discounts using preferred status with all major carriers
  • Automated quality checks for correct information and best discount model
  • Travel with confidence backed by our team of industry experts

Travel with confidence backed by our team of industry experts