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What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

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Incentives
Incentives
Expertise
Sales incentives
Channel partner incentive programs
Channel loyalty programs
Channel brand standards
Nonsales incentive programs
Motivational awards

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

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Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Technical event production
Event content and creative strategy
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

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Incentive Travel
Incentive Travel
Expertise
Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

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Employee Experience
Employee Experience
Expertise
Employee recognition
Employee engagement platform
Employer branding and communications
Employee and corporate events
Learning and development
Milestone awards

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results

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Customer Solutions
Customer Solutions
Expertise
Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

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Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

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Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

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Learn more about what we do
Our Work
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Solutions
Customer Solutions
Incentives
Industry
Automotive
Distribution
Financial
Healthcare
Insurance
Manufacturing
Retail
Security
Shipping
Technology
Telecom
Wholesale
What's New
A better partner experience improves contractor loyalty program
Caring, knowing, doing: Modernising eLearning training
New culture program unites employees to core values and purpose
Evolving customer demands inspire an employee culture transformation
Insights
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Engagement
Customer Engagement
Incentives
Content Type
Articles
Ebooks & Guides
White Papers & Research
Tools & Infographics
Podcasts
Videos & Webinars
Collections & Magazines
What's New
4 ways to mitigate risk and protect your corporate event budget
What makes a Great Place to Work®
How to maximise incentive program results with travel and points-based rewards
Build an incentive program that sales reps really want

Find out what sales reps really want from sales incentive programs

Research-backed insights to optimize manufacturers' programs

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About Us
About us
Global Capabilities

Australian expertise, global support

Through events, incentives, recognition, loyalty, research and learning, ITA Group’s Sydney office provides local expertise and client support backed by a global organisation with more than 60 years of engagement solutions experience in 120+ countries.

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HomeWhat We Do

Improve existing channel programs using channel data and partner insights

Our channel data and partner insights team answers your most pressing questions and makes recommendations on improving performance. With the right tools and analysis applied to each situation, you can prove program worth, generate business growth and make confident decisions on where to act.

Channel Partner Solutions
  • Channel Partner Solutions
  • Channel Partner Solutions Stories
  • Channel Partner Solutions Insights

Transform your data into useful insights and actions

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Practice areas and insights address your needs

Incentive design

You’ll get actionable recommendations on how to better structure incentives and promotions for positive results. Our channel experts dive into historical sales data and partner profiles to find the best segmentation and rule structures for your unique channel.

See it in action: A leading manufacturer needed to overcome two challenges: reaching an audience spread across nearly 900 dealerships nationwide; and justifying the existing incentive investment. ITA Group data experts analyzed program history, audience details and existing structures. The analysis led to recommending new segmentation and program desi

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Voice of the partner

Learn how your channel feels about your program and what matters most to them. Continual pulse checks gather insights on competitors, wallet share, motivation tactics, support, marketing materials and more. Through expert insights and behavioral analysis, you’ll get a consistent and actionable voice of the partner practice that lends itself to program improvement recommendations.

See it in action: We helped an automotive parts distributor gain significant insights into their store performance. After analyzing purchasing behavior and standards program participation. With a focus on store profile versus store sales, we could better target owners with standards and incentive initiatives.

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Modeling and forecasting

No more guesswork. Sophisticated modeling and forecasting show exactly how promotions, SPIFFs and incentives perform. Our channel data analysts run your historical performance data through thousands of iterative scenarios to accurately predict performance curves. The result leads to an optimal rules structure balancing budgeted dollars to maximum engagement.

Segmentation

Advanced segmentation shows who (and how) to motivate partners. Industry-specialized analysts review your data and additional third-party data, and understand your goals to identify key segments. From there, they share behavioral design suggestions on how to motivate each group and stay ahead of your growing channel ecosystem.

ROI analysis

ROI analysis uses your raw data to prove the impact your channel programs, incentives and enablement efforts are having on your corporate objectives.

Ideal partner profiles

We dig deep into top-performer attributes to identify characteristics and behaviors that help drive their success. The findings help replicate your best partners with ideal partner profiles, scorecards and personas.

Data assessments

Always know the status of your program’s success! Data and measurement assessments identify appropriate channel program KPIs to measure against your current baseline performance. We continually measure progress, identifying areas of success or improvement.

A leading automotive manufacturer struggled to connect all the data from disparate sources. Through a data assessment, ITA Group found the bottom 57% of customers only made up 8% of the client’s revenue. The 57% also tended to be new customers who’d have revenue booms then trickle off.

Our internal data team crafted a functional model (using unbiased random samples of customer data). The client could tweak the parameters and produce a new ROI every time based on their investments. The incentive program improvements resulted in higher conversion rate of customers into repeat buyers.

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Visualization and dashboards

Convert data and metrics into useful action using data visualization, dashboards and advanced analysis like machine-learning and AI. We interpret the data to help you make confident program decisions.

This dashboard has proved helpful…to see our numbers graphed out and to see data EASIER than if I were to pull a report myself. All the filters I use and apply to these dashboards helps me get specific data much quicker than any other process.

Operations Manager

Seeing our data analyzed to this degree shed light on things we never would have spotted before.

Strategy Manager

Having sound and robust analytics enabled us to manage by fact and establish KPIs that we know drive ROI.

Program Specialist

4 foundational areas drive channel intelligence

We bring in-depth analysis to get to the bottom of what’s really going on with your program and how it can be improved.

Performance improvement

Fine-tune program performance and innovate based on evidence

Real-time KPIs

Unify data and share it with the right people to drive real change, prove performance and meet goals

Predictive insights

Look forward using data, modeling and machine learning to forecast the impact of decisions made today

Specialized analysts

Data connoisseurs who specialize in channel, incentives and partner data transform intel to spot new growth opportunities

Optimize your channel investments with the right data

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