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ITA Group. Link to homepage
What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

Explore our solutions
Incentives
Incentives
Expertise
Sales incentives
Channel partner incentive programs
Channel loyalty programs
Channel brand standards
Nonsales incentive programs
Motivational awards

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

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Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Technical event production
Event content and creative strategy
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

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Incentive Travel
Incentive Travel
Expertise
Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

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Employee Experience
Employee Experience
Expertise
Recognition
Rewards
Platform
Surveys
Learning
Celebrations
Service awards
Safety culture engagement
Employee Experience FAQs

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results.

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Customer Solutions
Customer Solutions
Expertise
Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

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Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

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Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

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Learn more about what we do
Our Work
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Event Marketing
Incentive Travel
Employee Experience
Channel Partner Solutions
Customer Solutions
Incentives
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Automotive
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Shipping
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What's New
Evolving for excellence: Redesigning a channel incentive program for maximum dis…
Targeted dealer incentive program activates sales reps and boosts performance
A better partner experience improves contractor loyalty program
Caring, knowing, doing: Modernising eLearning training
Insights
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Event Marketing
Incentive Travel
Employee Experience
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Customer Engagement
Incentives
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What's New
Innovative corporate incentive travel programs to wow repeat earners
Proven tactics for smarter channel incentive programs
How to manage risk in corporate incentive travel destination selection
Designing brand event experiences that engage multiple senses 

Find out what sales reps really want from sales incentive programs

Research-backed insights to optimize manufacturers' programs

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About Us
About us
Careers and Culture
Global Capabilities
News

Australian expertise, global support

Through events, incentives, recognition, loyalty, research and learning, ITA Group’s Sydney office provides local expertise and client support backed by a global organisation with more than 60 years of engagement solutions experience in 120+ countries.

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HomeAbout UsCareers and Culture

Find Your Fit With Us

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You'll hear us say people are our biggest asset. And the people are what make ITA Group culture so much different than anywhere else. It's a difference you can feel.

At ITA Group, perspectives are valued, talents are wanted and voices are encouraged. Our five guiding values – Act Like Owners, Solve Problems, Be Authentic, Serve Others and Have Fun – are the core of who we are as an organisation. The values foster a welcoming and safe environment where each person, with a unique background, education and perspective, is respected and has the power to impact our organisation, our clients and each other.

Because we believe diversity makes us stronger, ITA Group recruits, motivates and develops outstanding individuals from diverse backgrounds and experiences. We aim to maximise everyone’s potential by embracing their uniqueness, and creating an inclusive culture where team members feel comfortable bringing their true authentic selves to work.

 

95%

of team members think ITA Group is a great place to work.

98%

feel good about the ways they contribute to the community.

97%

believe they are treated fairly regardless of age, race, gender or sexual orientation.

97%

agree that management is honest and ethical in its business practices.

96%

say team members are given a lot of responsibility.

96%

feel they are able to take time off from work when necessary.

Join a great place to work. Literally. 

Creating engaging employee experiences is at the heart of what we do and who we are. We’re honored to be recognised by several top organisations: 

  • Great Place to Work®, 2018-2025 
  • Fortune Best Workplaces in Consulting & Professional Services™(small and medium), 4x recognised 
  • Fortune Best Medium Workplaces™, 5x recognised 
  • PEOPLE Magazine's 100 Companies That Care: Employers Putting Their Communities First, 2x recognised 
  • Certified Bloody Good employer  
  • Community Donor 10000 
  • Everest Group, PEAK Matrix Star Performer 
  • Forrester Loyalty Technology Solutions Landscape, Q3 2025 
  • The Forrester Wave™: Channel Incentive Management (CIM): Named among Top Channel Incentive Management Companies 
  • CMI 25: Service Awards – 15 years running 
  • Event Marketer: Best Places to Work in Events 
  • MarCom Awards: 276 awards in the last 14 years 
  • ESOP Association Awards Annual Awards for Communications Excellence (AACE) 
  • CIO Review: 20 Most Promising HR Tech Solution Providers 
  • WorldatWork: Seal of Distinction 
  • TAI 2023 Prometheus Award, Creative Technology Solution of the Year for AI-Powered Channel Sales Claims Product
Great Place to Work
Best Workplaces Consulting & Professional Services
Best Workplaces in Events
WorldatWork Seal of Distinction

Did you know? 
63% of ITA Group leaders are women and 55% of senior leaders are women. 

The benefits of working here 

We offer team member benefits that are competitive within the industry and our community. How do we know? We’re continuously evaluating to make sure we’re offering our team members what they need, when they need it.

Competitive benefits you count on 

  • Employee Stock Ownership Plan
  • Health and wellness programs
  • Ongoing training, career development and education opportunities 
  • Flexible work arrangements  
  • Gender-neutral smart casual dress code (sneakers and sweatshirts? You bet!) 
  • Social and family events 
  • Anniversary awards 
  • Team member recognition and awards program 
  • Diversity and inclusion initiatives 
  • Volunteer time off and community involvement opportunities 
  • Annual corporate business meeting and after party 
  • Quarterly business updates featuring senior leadership 

ITA Group is a stellar company for those who are hungry to not accept the norm and find creative ways to influence their team, clients and ultimately the people we are creating programs to engage and inspire!

I am a boomerang team member—I worked here, left and returned after several years. The corporate culture, people and employee focus is hands down the best in the metro!

The people I get to work with are what I enjoy most about working here. Team members are talented, dedicated, inspiring, hard-working and thoughtful. The caliber of people here is beyond exceptional.

Since starting at ITA Group, I get to help improve people’s lives across the entire country. The programs I work on affect over half a million people a year.

I left the company once for a few months, but realized I didn’t know how great I had it. When they offered the opportunity to come back, I accepted. It’s really my second family.

The culture at ITA Group brings team members together and motivates them to deliver their very best.

Ready to Find Your Fit?

We’re eager to connect with you about your future career.

Questions? Email us.

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