find something...
Region
United States
Australia
Europe
ITA Group. Link to homepage
What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

Explore our solutions
Incentives
Incentives
Expertise
Sales incentives
Channel partner incentive programs
Channel loyalty programmes
Channel brand standards
Nonsales incentive programs
Motivational awards
Channel partner marketing and automation

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

Learn more
Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Event content and creative strategy
Technical event production
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

Learn more
Incentive Travel
Incentive Travel
Expertise
Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

Learn more
Employee Experience
Employee Experience
Expertise
Employee recognition
Employee engagement platform
Employer branding and communications
Employee and corporate events
Learning and development
Milestone awards

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results

Learn more
Customer Solutions
Customer Solutions
Expertise
Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

Learn more
Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

Learn more
Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

Learn more
Learn more about what we do
Our Work
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Solutions
Customer Solutions
Incentives
Industry
Automotive
Distribution
Financial
Healthcare
Insurance
Manufacturing
Retail
Security
Shipping
Technology
Telecom
Wholesale
What's New
A better partner experience improves contractor loyalty programme
Caring, knowing, doing: Modernising eLearning training
New culture program unites employees to core values and purpose
Evolving customer demands inspire an employee culture transformation
Insights
Topic
Event Marketing
Incentive Travel
Employee Experience
Channel Partner Engagement
Customer Engagement
Incentives
Content Type
Articles
Ebooks & Guides
White Papers & Research
Tools & Infographics
Podcasts
Videos & Webinars
Collections & Magazines
What's New
4 ways to mitigate risk and protect your corporate event budget
What makes a Great Place to Work®
Activating customer loyalty with fast, flexible promotion management
Debunking 5 big myths about machine learning in customer loyalty software

Research

Find out what sales reps really want from sales incentive programs

Research backed insights to optimize manufacturers' programs

Download now
About Us
About us
Global Capabilities

Local expertise, global support

Through events, incentives, recognition, loyalty, research and learning, ITA Group transforms how business feels for employees, channel partners and customers while helping brands create connections, motivate audiences and drive purposeful change.

Learn more
Contact
Search Our Site...
Home

One customer loyalty platform. Every customer touchpoint covered.

Watch how Horizon, the all-in-one loyalty platform from ITA Group, makes customer loyalty smarter, sharper and a lot less work.

Horizon combines personalised experiences, real-time automation and easy-to-access analytics into one accessible platform. No clunky integrations. No guesswork. Just loyalty technology that’s designed to work with you. 

Ready to see it in action? Fill out the form below to book your personalised discovery session.

Customer loyalty platform benefits

If you're a marketing leader seeking enhanced customer understanding, a sales team striving for higher conversion rates or simply a business owner longing for loyal brand advocates, Horizon paves your path to success.

  • Create efficient customer engagement processes
  • Use data to help with personalisation
  • Increase conversation rates
  • Decrease customer churn
  • Improve customer acquisition and retention 
  • Increase ROI on marketing and sales efforts 
  • Gain deeper customer insights 
  • Personalise customer experience 
  • Drive brand loyalty 

Request a discovery session

Customer loyalty platform features  

The complete video collection highlights the transformative potential of every Horizon component. 

  • Personalised customer loyalty and retention programmes    
  • Customer data management   
  • Integrated machine learning
  • Proprietary customer relationship scoring   
  • Near real-time promotion management   
  • Marketing automation  

Loyalty technology backed by customer experience expertise    

Whether you’re already running a customer loyalty programme or launching one for the first time, our customer loyalty experts will listen to your challenges and provide insights that help you prioritise. Let us take you on a technology test drive, demonstrating Horizon’s capabilities in depth.

Schedule now
  • What We Do
  • Incentives
  • Event Marketing
  • Incentive Travel
  • Employee Experience
  • Customer Solutions
  • Market Research
  • Learning & Development
  • Our Work
  • About Us
  • Global Capabilities
  • Contact Us
Follow Us Facebook
Instagram
Linked In

© 2025 ITA Group | Privacy Policy