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What We Do
Solutions

We transform how business feels

We inspire, motivate and engage, designing experiences that change the way people connect with brands they work at, work with and buy from.

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Incentives
Incentives
Expertise
Sales incentives
Channel partner incentive programs
Channel loyalty programs
Channel brand standards
Nonsales incentive programs
Motivational awards

Incentives

Incentive solutions that drive behavior change

Reinforce positive behaviors among direct sales teams, channel partners and service-based teams

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Event Marketing
Event Marketing
Expertise
Event strategy
Event management
Technical event production
Event content and creative strategy
Event sponsorship
Digital events
Event analytics
Event risk management

Event Marketing

Partner with true experts to craft the right strategy for your event

Design attendee experiences that create ultimate engagement and meet your unique objectives

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Incentive Travel
Incentive Travel
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Air management
Communications
Destination management
Event gifting

Incentive Travel

Redefine extraordinary

Create personalized, authentic experiences all over the world inspire peak performance

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Employee Experience
Employee Experience
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Employee recognition
Employee engagement platform
Employer branding and communications
Employee and corporate events
Learning and development
Milestone awards

Employee Experience

Empower employees and deliver results

Connect team members throughout the entire employment journey to improve engagement and business results

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Customer Solutions
Customer Solutions
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Customer loyalty platform
Customer engagement platform
Customer solutions technology
Breakthrough customer touchpoints

Customer Solutions

Build stronger relationships throughout the customer journey

Deliver higher engagement and increase purchase frequency

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Market Research

Market Research

Make critical business decisions with confidence

Research and analytics expertise that delivers insights you can trust

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Learning & Development

Learning & Development

Elevate performance and engagement with tailored learning and development programs

Enable your people and channel partners with the tools to grow, innovate and excel

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Event Marketing
Incentive Travel
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Incentives
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What's New
Turning goals into gains
A better partner experience improves contractor loyalty program
Caring, knowing, doing: Modernising eLearning training
New culture program unites employees to core values and purpose
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4 ways to mitigate risk and protect your corporate event budget
What makes a Great Place to Work®
How to maximise incentive program results with travel and points-based rewards
Build an incentive program that sales reps really want

Find out what sales reps really want from sales incentive programs

Research-backed insights to optimize manufacturers' programs

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About Us
About us
Global Capabilities

Australian expertise, global support

Through events, incentives, recognition, loyalty, research and learning, ITA Group’s Sydney office provides local expertise and client support backed by a global organisation with more than 60 years of engagement solutions experience in 120+ countries.

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HomeWhat We Do

A single partner incentive platform for all audiences

Home-grown technology, inflexible SaaS solutions and stand-alone incentive programs are often clunky and difficult to drive engagement among different audiences. Not to mention all the administrative burden.

A single enterprise-class platform built to accommodate concurrent programs for sales and non-sales audiences is the answer. You’ll increase performance and engagement for any partner types, roles, incentives and go-to-market strategies—with a responsive (and experienced) team ready to support.

Channel Partner Solutions
  • Channel Partner Solutions
  • Channel Partner Solutions Stories
  • Channel Partner Solutions Insights

Talk with our experts to see the platform in action

Request a Demo

Tailor your platform and design your own roadmap

We’ll assemble your incentive platform using pre-built modules and only customize where it counts. You’ll get ultimate scalability to add global audiences (sales and non-sales), modules, custom extensions, workflows, integrations—anything. Your roadmap is yours alone to meet your future needs.

Field-level programs

Reach the people making sales, doing the work or running an independent business and responsible for renewing services.

Sales incentives

Reward for simple or numerous sales promotions using cash, card, travel—whatever will motivate your sales audience.

Points programs

Go beyond cash and offer non-monetary earnings that allow for choice and behavior-based incentives.

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Claims-based programs

Collect data and eliminate claims forms with AI-based image capture and workflows.

Complex distribution

Get ultimate flexibility to match multiple routes to market, like B2B2C, and numerous brands or product lines.

Support roles

Reach non-sales audiences with programs designed to influence, service and retain customers.

Compliance and standards

Track and reward for behaviors that increase profitability, customer service and brand consistency.

Loyalty programs

Increase sales and engagement with business customers using rewards, points, promotions and other elements like referrals or learning.

Whatever you want to create, no program type is off limits

Let's Talk

ITA Group named among top channel incentive management companies by leading independent research firm

ITA Group was cited as a Strong Performer in The Forrester Wave™: Channel Incentive Management (CIM), Q1 2022: The 11 Providers That Matter Most And How They Stack Up report. We earned the highest possible scores in the Customer & Partner Types, Non-Monetary & Micro Incentives, Security & Privacy criteria and Print & Distribution Capabilities.

“ITA Group aims to reduce the complexity of channel incentives by combining highly configurable technology with robust services supporting deep cross-industry incentives use cases.”
—Forrester

Engagement hubs design a superior partner experience

Set yourself apart from the competition and improve the user experience with a personalized engagement hub. Aggregate everything a partner needs to be successful while driving adoption of enablement tools and performance incentives.

Minimize participation obstacles by providing a responsive interface that allows participants to access the hub at any time, from any device. To further ensure a seamless experience, we can help you build a complementary mobile app.

Unlimited incentive types increase participation

Get incentives up and going quickly and run relevant promotions concurrently based on audience, motivation type, time frame and desired behaviors. We can reward for anything we can measure using data from platforms, internal systems or integrated sources. Create nuanced promotions by giving admins or distributors the autonomy to set up simple promotions complete with an approval process that can pull from specific budgets.

Personalized awards that motivate individuals

Make rewarding easy with options designed to inspire, motivate and recognize your people as unique individuals. Meaningful awards come from personalized experiences. No matter what awards you offer, we’ve got them and will support you with in-house customer care and fulfillment.

  • Customizable and modern catalog
  • Charitable giving and donation options
  • Company and program-branded merchandise
  • Local experiences
  • Individual and custom travel
  • Group incentive travel
  • Gift cards
  • Reloadable cash and pre-paid cards
  • ACH deposits
  • Recognition gifts, like trophies and plaques
  • One-time gifting and engagement kits
  • Micro-incentives

Ongoing program support and services

Beyond the right incentive and engagement platform, you also deserve a responsive and collaborative team helping you build channel loyalty and advocacy around the world. You’ll get things like:

  • Built-in analyst time to review data and offer insights that help you act
  • Strategic recommendations on program structure or improvement areas
  • Program branding and value prop creation to make your brand and messaging front and center
  • Customer service teams to field participant inquiries
  • Access to our full suite of services, such as to-partner communications, partner events, consulting and primary research.

Integrations create enhanced usability

The best partner experience includes relevant actions, information, alerts and statuses that live outside your incentive platform in your internal databases. Our team has connected hundreds of commercial and home-grown data sources like LMS, PRM, HRIS, CRM, TCMA and more through custom and out-of-the-box integrations.

Real-time access and visuals of your own data

Your data becomes usable, accessible and relevant for each person consuming it via real-time dashboards tailored to your KPIs, as well as on-demand or custom reporting. Our analysts share proactive suggestions based on insights to ensure your partner incentives remain successful. We’ll never hoard your data. You can access it any time or even send it back to your own systems. Your data is just that—yours.

Fuel the entire partner journey with the right incentive platform

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