Channel sales claims processing and management with 100% verification and up to 75% lower costs

Simple on the front end. Comprehensive on the back end.

Compared to traditional claims processing, a fully managed AI claims processing and management solution is easier for participants and less work for admins. It’s a win-win. Plus, our industry-leading scanning and validation capabilities reduce up to 75% of claims-processing costs.

Channel Partner Solutions

Capture, extract and validate data with ease

Our simple claims submission process can be used alongside any incentive and engagement platform. Here’s how it works:

Learn more about how to design a friction-free channel claims management process that customers value

Claims processing and management tailored to your channel

Effortless submission experience

Increase participation and lower complaints in your claims programs by getting rid of forms in favor of a simple photo submission or direct feed from distributors and wholesalers.

Cost-efficient claims management

Significantly lower claims program admin costs by shifting from software and human-driven programs to automation paired with AI and Machine Learning. Submissions capture all receipt data and invoices (no added charges by inputs or line items). Up to 100% can be validated based on your requirements.

Validation and risk mitigation customized to you

Avoid overpayments and fraud attempts by validating 100% of your submissions (affordably) through AI-driven data capture, duplicate checking across submission types, and leveraging human interventions only for things our machine flags as questionable based on your customized business rules.

Ongoing data analysis and promotion optimization suggestions

Put the data you are paying for to better use. Our analysts will help you learn more about your customers; segment and target your channel for more optimized promotions (by geography, seasonality, product lines, etc.) and have peace of mind knowing that someone is always looking at it.

Maximize data capture with optimal submission methods and integrations

Step into the future by accepting receipt and invoice data from anywhere. To help you get the most data possible, we can accept: photo uploads; manual submissions (mailed); bulk uploads; integrations to your distributors, wholesalers, ecommerce tools, and ERP or product management systems.

Consolidate vendors and remove administrative burdens

Lower your administrative burden by trusting our day-to-day in-house management of: claims management (submission, validation, processing); claims reward fulfillment (cash, gift cards, points, merchandise, travel); claims portal and engagement platform; program communication; data analysis.

Paired with full support on the back end, you'll get a solution to help:

  • Take in submissions
  • Process and validate claims
  • Administer payments and awards
  • Communicate the program and standings
  • Field customer service inquiries
  • Continually optimize promotions

Download our claims processing and management overview

One submission captures all your data

Image-only uploads make the claim process more efficient and faster.

ITA Group awarded creative technology solution of the year by Technology Association of Iowa

ITA Group received a 2023 Prometheus Award for Creative Technology Solution of the Year for our innovative AI-powered channel sales claims product. The solution automates the claims process, eliminates the need for manual entry, significantly reduces the administrative burden for businesses and lowers costs.

"This award is yet another example of why ITA Group continues to be an industry leader by investing in innovation and providing game-changing solutions for their clients."

—Brian Waller, Technology Association of Iowa President

Fuel the entire partner journey with the right incentive platform