About us

We transform how business feels so people and brands can thrive together.

Australian expertise, global support

As Australia’s leading engagement agency, ITA Group helps the biggest brands change the way they connect with employees, channel partners and customers.

Through events, incentives, recognition, loyalty, research and learning, ITA Group’s Sydney office provides local expertise and client support backed by a global organisation with more than 60 years of engagement solutions experience in 120+ countries.

Local leadership

Mari Kauppinen

As Managing Director, ANZ – ITA Group, Mari brings over 25 years of award-winning B2B demand generation and category marketing expertise in Australia and around the world. She has proven success converting business challenges into innovative, transformative plans that drive positive change. Her warm, collaborative leadership style helps build long-term client relationships and creates welcoming workspaces where teams perform at their best.

Our global community of companies

With headquarters on four continents, we help over 1 million participants each year with in-region and in-time zone support. Through events, incentives, recognition, loyalty, research and learning, our engagement solutions solve any business issue for leading brands around the world.

 

A client-first mentality is the centre of all we do. One-size-fits-all solutions don’t work, so we created EPIC Design to craft each client solution uniquely for their brand. We use Empathy, Purpose, Impact and Context to better understand a client’s brand, program participants, purpose and goals, resulting in consistent, measurable impact.

Who we are

Being 100% employee-owned means everyone has a seat at the table and a say in what matters. Ownership is the most powerful tool we have at ITA Group. It drives how we show up every day and how we make decisions. Collectively, we foster a welcoming and safe environment where each person, with their unique background, education and perspective, is valued and has the power to impact our organisation. 

We take pride in what we do, lead by example and hold ourselves to the highest accountability standards.
We’re innovators who constantly design and execute personalised engagement solutions to solve our clients’ business issues. And we’re always prepared to navigate any unexpected challenges.
We welcome and value people for who they are. Whether it’s our gender-neutral smart casual dress code, ESG committees or cultural celebrations, we honor and celebrate what makes our people uniquely them.
We’re known for our people-first mentality in how we support each other, give back to communities using 18 hours of Volunteer Time Off during the year and provide superior service to clients. Serving Others is just a natural part of who we are.
We genuinely enjoy each other’s company and celebrate our successes with social events like the all-team get-togethers, friendly competitions and volunteer opportunities.

ITA Group global leadership

Each leader brings their own energy and expertise to ITA Group that helps us achieve higher levels of success. 

Brent Vander Waal

Chairman, President & Chief Executive Officer

Tim Heaston

Senior Vice President & Chief Financial Officer

Lou Ebinger

Chief Legal Officer

Rob Danna

Senior Vice President, Sales & Marketing

Sarah Haines

President, Event Solutions

Chris Jones

Senior Vice President, Engagement Solutions

Maura McCarthy

Senior Vice President & Chief Operating Officer

Jason Katcher

Senior Vice President & Chief Information Officer

Carrie Valster

Senior Vice President, Award Services & Client Services

Kristin Brandenburgh

Vice President, Channel Partner Solutions

Learn more about us