Convert customers to brand advocates through unique and emotional connections that motivate, engage and award.

Position your brand, products and services to achieve all-new levels of loyalty, satisfaction and brand exposure. How? With an authentic, cohesive and meaningful customer experience.

To energize and reinvent your efforts, consider one of ITA Group's customer experience and loyalty solutions:

  • Loyalty Rewards Programs
  • Appreciation Rewards
  • Purchase Incentives & Rebates
  • Achievement Recognition
  • Conciliatory Strategies
  • Referral Incentives
  • Product Launches
  • Rewards
Our Customer Experience & Loyalty Expertise

Data-Driven Strategy

  • Brand Health & Positioning
  • Competitive Landscape
  • Sentiments & Theme Analysis
  • Marketing Optimization Analysis
  • Solution Strategy & Earning Structure Development
  • Segmentation, Goal Setting & Performance Forecasting
  • Audience Acquisition & Journey Mapping
  • Creative Branding & Message Development
  • Experiential Design
  • Measurement Planning

Audience Engagement & Motivation

  • Communications
  • Technology
  • Experiential Elements
  • Awards & Recognition
  • Attendee Experience

Event Production & Travel

  • On-Site Management & Staffing
  • Attendee & Supplier Management
  • Housing Management
  • Event Photography
  • Hospitality
  • Security & Risk Management
  • Air & Ground Transportation with Online Booking

Data Management & Visualization

  • Architecture & Integration
  • Storage & Security
  • Reporting & Visualization

Client Success

  • Solution & Industry Expertise
  • Performance Guarantee