Customer Activation Solutions That Move Beyond Transactions to Interactions

Shift Customer Behavior Throughout the Entire Journey CONTACT US

Consumers are overwhelmed with the power of choice at every stage in the buying journey, putting brands at a disadvantage in the marketplace.

ITA Group helps clients increase brand affinity by using collected insights to recognize baseline customer expectations and foster frequent customer engagement. A personalized program or quick-turn, targeted promotions can reinforce customers' positive behavior to drive decision-making. 

Consider One of ITA Group’s Solutions to Get Started

  • Brand health
  • Custom insight gatherings
  • Customer events
  • Customer journey mapping
  • Customer segmentation
  • Customized campaigns and promotions
  • Data capture
  • Data and technology integration
  • Employee experience solutions
  • Loyalty and/or path-to-purchase program design
  • Rebates and referrals
  • Welcome kits
Capabilities

Data-Driven Strategy

  • Customer Journey Mapping
  • Brand Health & Positioning
  • Competitive Landscape
  • Sentiments & Theme Analysis
  • Marketing Optimization Analysis
  • Solution Strategy & Earning Structure Development
  • Segmentation, Goal Setting & Performance Forecasting
  • Creative Branding & Message Development
  • Experiential Design
  • Measurement Planning

Audience Engagement & Motivation

  • Communications
  • Customer Engagement Technology
  • Experiential Marketing
  • Awards & Recognition
  • Customer Experience

Event Production & Travel

  • Global Destination/Venue Sourcing & Contracting
  • On-Site Management & Staffing
  • Attendee & Supplier Management
  • Housing Management
  • Talent Procurement
  • Production
  • Event Photography
  • Hospitality
  • Security & Risk Management
  • Air & Ground Transportation With Online Booking

Data Management & Visualization

  • Architecture & Integration
  • Storage & Security
  • Reporting & Visualization

Client Success

  • Solution & Industry Expertise
  • Performance Guarantee

Our Work

Featured Client Story

A Thank-You Gift Restores Customer Relationships

How an unexpected gift and timely communications created a positive brand experience. ...

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Building a Customer Loyalty Program For Complex Purchases

How Managing the Buyer's Journey Affects Purchase Results & Brand Loyalty ...

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Strategic Employee Recognition Program Unites Team Members at a Global Pet Retailer

How an energetic initiative across an organization tapped into the shared passion of associates to c...

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SEE ALL CLIENT STORIES
Shift Customer Behavior Throughout the Entire Journey CONTACT US