Research

A range of original studies centered on the science of human behavior in business.

Selecting appropriate cash and non-cash reward systems for corporate performance.

Source: Forum for People Performance Management & Measurement

Identifies links between employee engagement, customer satisfaction and profitability.

Source: Forum for People Performance Management & Measurement

Useful design information and key mechanics of sales incentive programs.

Source: Forum for People Performance Management & Measurement

An executive summary of research findings related to the ROI of business travel.

Source: Oxford Economics USA

Study of the relationship between employee attitudes, customer attitudes and customer spending.

Source: Forum for People Performance Management & Measurement

Enjoy ITAGroup's best-in-class magazine, Driven, and catch up on the latest industry news, trends and information on how to drive loyalty.

Fall 2011: Click here for the Fall 2011 issue

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Interested in staying up to date on the latest ITAGroup and industry news? Check out our monthly Loyalty Link Newsletters.

September 2011
October 2011

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