Insights

ITA Group Insights take a deep dive in topics surrounding events, incentives and recognition. Learn how to take care of your employees so they will take care of you.

Insight Topics

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Podcast / 24 min. listen

[Audio Insight] Part 2: 5 Strategic Segmentation Best Practices

Customer Loyalty
Podcast / 12 min. recording

[Audio Insight] Part 1: The Value of Strategic Segmentation During Disruption
Customer Loyalty
Article / 3 min. read

Break Through Customer Noise With Digital & Beyond-Digital Touchpoints
Customer Loyalty
Article / 5 min.

Understanding the Value of Point-Based Awards
Channel Marketing, Customer Loyalty
Article / 5 min read

6 Considerations When Deciding Between a Loyalty Program vs. Incentive Program
Customer Loyalty
Article / 4 min. read

Customer Experience Is More Than Just a Survey. It’s a State of Mind.
Customer Loyalty
Article / 6 min. read

How to Evolve Partner Program Levels & Tiers
Channel Marketing, Customer Loyalty
Article / 10 min. read

Tips to Consider Before Leveraging Customer Data for a Targeted Customer Strategy

Channel Marketing, Customer Loyalty
Article / 6 min. read

The Value of Implementing Gamification vs. Points Rewards Programs
Channel Marketing, Customer Loyalty, Motivation & Leadership
Article / 6 min. read

4 Keys to Unlock Customer Advocacy
Customer Loyalty
Assessment

Find Your Ideal Customer Experience Solution
Customer Loyalty
White Paper

8 Ways to Increase Customer Lifetime Value
Customer Loyalty
Article / 5 min. read

Rebate Strategy Design: The Basics & Best Practices
Customer Loyalty
Article

What Does Disruption Mean for Your Customer Loyalty?
Customer Loyalty