Beginning-to-end, we build cost-effective air solutions.

Air transportation can be the most volatile component of producing an event — a variable that is difficult to predict and control. A bad en route travel experience can tarnish the entire program for a valued participant. Our air services are designed to make the flights process as seamless and enjoyable as possible.

ITAGroup’s in-house air services deliver a beginning-to-end, cost-effective air solution. In the purchasing and contracting phases, our estimates are realistic, reflect airline industry trends and provide a variety of pricing options. We manage programs effectively to minimize the air-cost impact to your overall program, while satisfying your participants’ needs for excellent customer service.

Your participants will receive concierge-level care from our air operations program managers, including:

• the best air schedules available and rebooking assistance when necessary,
• assistance with extension plans, and
• day-of-travel flight monitoring and assistance by our in-house air operations managers — participants will always speak to an actual person when they need assistance.

That means your participants can relax. We'll take care of everything.

Let’s talk loyalty.
Want to learn how our travel solutions, meetings and events drive loyalty? Email us at drivenbyloyalty@itagroup.com.